Responsible Gaming
Gambling Should Be Entertainment
At Rocket Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Playing should be fun and within your means, with money you can afford to lose.
If you find yourself gambling more than intended, chasing losses, or experiencing negative impacts on your life, please seek help immediately. Support is available and recovery is possible.
Age Verification
Rocket Casino is only available to players aged 18 years or older (or the legal gambling age in your state or territory, whichever is higher). We are committed to preventing underage gambling and take age verification seriously during account registration and throughout your play.
If you are under the legal age for gambling in Australia, please do not attempt to access our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you experience any of the following, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with more money or for longer periods than intended
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, studies, family, or hobbies due to gambling
- Feeling anxious, irritable, or distressed when unable to gamble
- Borrowing money, using credit, or going into debt to gamble
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Lying about the amount of time or money spent gambling
- Jeopardising relationships, employment, or educational opportunities
If you recognise any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools & Player Controls
Rocket Casino provides several tools to help you maintain control of your gambling:
Deposit Limits
Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
Loss Limits
Set a maximum amount you are willing to lose over a specific timeframe. When you reach this limit, your account will be temporarily restricted from further play.
Reality Checks
Enable reminders that notify you at regular intervals during your play sessions, helping you stay aware of time and money spent.
Self-Exclusion
If you need a break from gambling, you can self-exclude from Rocket Casino for a period of your choosing. During self-exclusion, your account will be locked and you will be unable to access or use our services. This is a powerful tool for taking control.
To access these tools, please log into your account or contact our customer support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with gambling, free and confidential support is available:
Australia
- Gambling Help Online – Free counselling and support services for problem gambling in Australia
www.gamblinghelponline.org.au
United Kingdom
- GamCare – Free support and information for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources for responsible gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help line and referrals for problem gambling
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre with gambling support information
These organisations offer confidential counselling, support groups, and practical help—all at no cost to you.
Take Action Today
If you believe you have a problem with gambling, or if gambling is affecting your wellbeing, finances, or relationships, please seek help now. There is no shame in reaching out—support is available and confidential.
Contact one of the support organisations listed above, speak to a trusted friend or family member, or reach out to your doctor. Recovery is possible, and help is just a phone call or click away.
Your wellbeing is our priority. Play responsibly.